Warranty Coverage and Replacement Policy
At Esseti SRL, we are committed to providing high-quality products backed by a reliable warranty program to ensure your satisfaction and peace of mind.
All electrical products purchased through gadgetveron.com come with a 2-year warranty, starting from the date of delivery.
If you opted for the 1-year extended warranty, your total coverage will extend to 3 years.
If any electrical component fails due to a manufacturing defect during the warranty period, we will replace the item at no additional cost.
Please note, the warranty does not apply in the following situations:
Damage caused by accidents, improper use, or physical impact
Normal wear and tear from regular usage
Issues resulting from incorrect installation, negligence, or improper handling
To initiate a warranty claim, please email info@gadgetveron.com.
You will receive an automatic confirmation — reply to that email with a short video clearly showing the issue (e.g., the item not turning on, not charging, or malfunctioning during use).
If you’re unable to provide a video or if the video doesn’t clearly show the problem, we may request that you return the item to our warehouse for further inspection.
Important: Return shipping costs are the responsibility of the customer. We do not accept cash-on-delivery (COD) returns under any circumstances.
Only claims that meet the warranty conditions outlined above will be considered valid. We strive to process all warranty claims promptly and fairly.
For more information, please refer to our [General Terms and Conditions] and [Cookie Policy], both available in the footer of gadgetveron.com.